OUR LEGAL BASIS FOR PROCESSING PERSONAL DATA
Information we Collect
What information do we collect?
The personal information we collect is provided to us directly from our users when they register and activate an account on our App and Website, subscribe to our newsletter, respond to a survey, or fill out a form.
How we use the Information
The information we collect from our users helps us with the following:
- To personalize your experience (your information helps us to better respond to your individual needs).
- Creating User Accounts
- Protecting User Accounts in the event of a password reset request
- Contacting our Users
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
- To process transactions.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails.
- Identifying the areas of our website that you have visited.
- Personalizing content that you see on our website.
- Our website analytics.
- Remarketing our services to you.
- Targeted advertising and serving ads relevant to your interests.
- Target you through social media. This covers targeted marketing for all social platforms, including Facebook.
We use the Facebook pixel on our website. The Facebook Pixel allows us to receive information about the actions taken on our site to make our Facebook ads more relevant to our audience.
We use the Facebook pixel for retargeting and to build audiences to deliver targeted advertisements to individuals who visit our website.
DO NOT TRACK SETTINGS
You may modify and control how and when cookies are set through your browser settings. If you choose to reject cookies, certain of the functions and conveniences of our website may not work properly, and you may be unable to use some of our services that require registration in order to participate, or you will have to re-register each time you visit our site.
Our website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with Personal Data. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
Sharing your information
We do not and will not sell your personal data to any third parties – Including your name,address, email address or your credit card information. We want to earn and maintain your trust.
However, we share your data with third parties such as social media platforms or advertising partners as an essential part of being able to provide our services to you.
OUR EMAIL POLICY
You can always opt out of receiving further email correspondence from us. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
As part of Canada’s Personal Information Protection and Electronic Documents Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.
Children’s Online Privacy Protection
Our Mobile Application and Website are designed for families and people of all ages, although only a person older than 18 years old can register. We do not knowingly collect or maintain information about anyone under the age of thirteen (13) years of age.
We may amend this Policy from time to time. If such amendments affect how we use or disclose personal information already held by us in any material way, we will obtain the consent of the individuals affected. Notwithstanding the general terms of this Policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.
Terms and Conditions
For more information on the extent to which this Policy applies, please visit our Terms and Conditions regarding use, disclaimers, and limitations of liability governing the use of our Mobile Application and Website.